Cookout

Tim Keaton

2 weeks ago

The service is quick and the food is tasty with lots of options. Love the cheese curds and shakes. It has to be a good place since they offer Cheerwine.

Sommer Kitchens

a month ago

This used to be the only decent Cookout in Spartanburg. People just don’t care about their job anymore . My entire night was spent stuck in this line of only 4 cars. Stagnant for 30 minutes with no way out. No apology at the speaker. Just a go ahead when you’re ready, say my entire order because no response between trays. No response after speaking. Had to get his attention to repeat my entire order again. Tells me to pull up, another 20 minutes to get to the 2nd window. He then asks me what my order was again that he must have missed it. I repeat my order to him AGAIN, he walks away, comes back and asks me what my drink was, I told him sweet tea. He said, we don’t have that I just told you that. 1: HOW does Cookout not have sweet tea and 2: you DID NOT just tell me that. I get home an hour and 15 minutes later and no Oreos in my Oreo milkshake. Like I just don’t understand who is managing this place and how they hire incompetent rude staff.

Micah Martello

3 months ago

First and foremost, 20 minutes is entirely too long for a cookout tray. Secondly, I asked for grilled onions bacon mustard and cheese I didn't get the bacon and the onions were raw. My corn dog was burnt. I ordered a Cajun chicken wrap but instead , I received the ranch wrap. The restaurant was understaffed and there was no management in sight. This is a complete failure of management. I used to love cookout and made it a point to go to cookout whenever I pass through the area. This was my last visit.

Yolanda Waton

4 months ago

I wanted to try this location because I thought the atmosphere would be different. I placed my order and sat in the drive thru for about 15min before getting to the window. Once I paid the gentleman I could see and hear a young lady shouting things that were unnecessary and being loud for no reason. I pulled off shaking my head and got home with my order to only find out that the Cajun fries I ordered were not Cajun at all but regular. I called back several times to notify them about the mistake made but the phone continued to ring and go to voicemail. Needless to say the wait and my first time experience there was a waste. I do want to say that the gentleman who took my order was very nice and respectful.

Tom King

6 months ago

First time trying it. Got a regular burger out west style with white cheddar bites and hush puppies. Everything had a good taste, good burger. Definitely try it again. Only thing i hated was getting in and out with traffic.